Issue recorded
Day 1, 10:00. The balcony door rubs against its frame. The coordinator records the location and an illustrative photo reference.
Owner reporting
This fictional example follows one repair from observation to completion and shows another issue still awaiting approval. The dates, costs and records are illustrative, not customer results.
One record · Four owner questions
Day 1, 10:00. The balcony door rubs against its frame. The coordinator records the location and an illustrative photo reference.
Day 1, 15:00. Example supplier quote: €45. Riviera coordination fee: €15. The owner approves the adjustment and both amounts before work is arranged.
Day 2, 09:00. The supplier visit is agreed for Day 3. The coordinator confirms access. The next owner update is due after the visit.
Day 3, 14:00. The door opens and closes without rubbing. The example record includes a dated check, before-and-after photo references and the supplier invoice for €45.
A separate mark below the bathroom sink needs checking. No repair is authorised. The coordinator will ask whether to arrange a plumber and update the record on Day 4.
Availability, scope and any fee are agreed before the visit. An Owner Plan sets out any further care you choose. A visual review is not a specialist building survey.
Completed work and outstanding issues shown separately
Riviera fees, supplier costs and approvals recorded separately
A responsible person and next step for each open issue
Work outside the agreed scope waits for approval
Owner enquiry
A check while you are away, preparation for an arrival or a job that needs coordinating. Tell us the property area and what you need help with.