Privacy notice
Your data may be used to respond to enquiries, provide our services, improve this website and, with your consent where required, carry out marketing analysis.
With your consent, website activity and technical information may be shared with advertising partners to analyse marketing performance, improve advertising and support personalised advertising. Form contents are not shared for this purpose.
We use the contact details and information you provide to respond to your request and manage our relationship with you. Enquiries may include referral information to help assess our marketing. Choosing a contact method does not subscribe you to marketing. Please do not send passwords, access codes, payment details or identity documents through general enquiries.
Hosting and security services may process technical request data and security signals needed to deliver and protect the site.
Necessary cookies and similar technologies support website operation, security and saved preferences. Optional advertising measurement is off until you consent. You may accept, reject or withdraw consent at any time through Privacy settings without affecting access to the website or contact form. Withdrawal stops future measurement and does not affect earlier lawful processing. Your choice is saved in this browser for up to 180 days.
01 / Controller
Riviera Pulse DOO is responsible for personal data received through this website and our contact channels.
02 / Data use
Your data may be used to respond to enquiries, provide our services, improve this website and, with your consent where required, carry out marketing analysis.
| Activity | Information | Purpose and basis |
|---|---|---|
| Site delivery and security | IP address, request time, page requested, browser/device and security signals. | To deliver, troubleshoot and protect the site. We rely on our legitimate interest in a secure and reliable service. |
| Traffic integrity | IP address, browser/request security signals and identifiers used by necessary security cookies. | To detect automated abuse and protect the public site. We rely on our legitimate interest in service security. |
| Email enquiries | Your email address, message, headers and anything you choose to attach. | To answer your enquiry, take requested steps before a possible contract and keep a proportionate correspondence record. |
| Website enquiries | Contact details, your message, optional property and service information, preferred language and relevant referral information. | To answer your request, take steps you ask for before a possible contract, and protect the form against abuse. |
| Telephone and messaging enquiries | Your number, profile or contact details visible to us, messages and attachments you send, and relevant correspondence or call notes. | To reply through the channel you choose and take steps you request before a possible contract. For other enquiries and proportionate correspondence records, our basis is our legitimate interest in responding and keeping track of the discussion. |
| Marketing analysis | With your consent, website activity and technical information may be shared with advertising partners to analyse marketing performance, improve advertising and support personalised advertising. Form contents are not shared for this purpose. | Optional; subject to your consent |
03 / Providers
We may share information with providers of website hosting, security, communications and, subject to your choices, advertising measurement. These recipients may process data outside Montenegro under applicable data protection arrangements. Contact us for information about processing locations and safeguards.
04 / Cookies
Necessary cookies and similar technologies support website operation, security and saved preferences. Optional advertising measurement is off until you consent. You may accept, reject or withdraw consent at any time through Privacy settings without affecting access to the website or contact form. Withdrawal stops future measurement and does not affect earlier lawful processing. Your choice is saved in this browser for up to 180 days.
05 / Contact
We use the contact details and information you provide to respond to your request and manage our relationship with you. Enquiries may include referral information to help assess our marketing. Choosing a contact method does not subscribe you to marketing. Please do not send passwords, access codes, payment details or identity documents through general enquiries.
06 / Retention
General and declined enquiries, including correspondence and call notes under our control, are reviewed and deleted within 12 months of the last meaningful contact, unless law or a dispute requires longer. Client, contractual and accounting records follow the periods applicable to that relationship. Service providers retain operational, security and communication records under their applicable policies; advertising event data may be retained for up to two years. Saved privacy choices expire after 180 days.
07 / Your rights
You may ask whether we hold personal data about you and, where applicable, request access, correction, deletion or restriction, or object to processing. You may also withdraw consent where processing relies on it. We may verify your identity proportionately and will explain if the law requires us to keep something. You may lodge a complaint with Montenegro’s Agency for Personal Data Protection and Free Access to Information (AZLP).
08 / Children
This owner-facing site is not directed to children. Please do not send children’s data, guest identity records or other sensitive information through the general contact address. If you believe such information reached us by mistake, contact the privacy address.
09 / Changes
We may update this notice to reflect changes in our services or data processing. The effective date appears above.
