No marketing tracking
The Riviera Pulse application does not run advertising, analytics, session replay or third-party marketing embeds.
Privacy notice
Clear, limited data use.
This notice explains how Riviera Pulse handles information when you visit this website or contact us.
We collect only what is needed to run the site and respond to you.
You choose to contact us
Use the form or email us directly. Formspree receives submitted form details and sends them to our business inbox.
Necessary security
Hosting and security services may process technical request data and security signals needed to deliver and protect the site.
No data trading
We do not sell personal data or build advertising profiles. Automated security checks help protect the site and contact form.
01 / Controller
Who is responsible
Riviera Pulse DOO is the controller for personal data it receives through this website, email, telephone, WhatsApp and Viber.
- Legal name
- DRUŠTVO SA OGRANIČENOM ODGOVORNOŠĆU "RIVIERA PULSE" TIVAT
- Short name
- RIVIERA PULSE DOO
- Legal form
- Društvo sa ograničenom odgovornošću
- Jurisdiction
- Montenegro
- Registered office
- PC RAČICA, TRG DARA PETKOVIĆA 8, Tivat, Montenegro
- Registration number
- 5-0137516/001
- Tax ID (PIB)
- 04407679
- Privacy contact
- privacy@rivierapulse.me
02 / Data use
What we process and why
We process technical information to deliver and protect the site, and the contact information you choose to send so we can reply.
| Activity | Information | Purpose and basis |
|---|---|---|
| Site delivery and security | IP address, request time, page requested, browser/device and security signals. | To deliver, troubleshoot and protect the site. We rely on our legitimate interest in a secure and reliable service. |
| Traffic integrity | IP address, browser/request security signals and identifiers used by necessary security cookies. | To detect automated abuse and protect the public site. We rely on our legitimate interest in service security. |
| Email enquiries | Your email address, message, headers and anything you choose to attach. | To answer your enquiry, take requested steps before a possible contract and keep a proportionate correspondence record. |
| Website enquiries | Name, email, message, optional service interest, property area and use, selected language, IP address and technical request information. Optional phone, WhatsApp or Viber number and preferred reply method. | To answer your request, take steps you ask for before a possible contract, and protect the form against abuse. |
| Phone, WhatsApp and Viber enquiries | Your number, profile or contact details visible to us, messages and attachments you send, and relevant correspondence or call notes. | To reply through the channel you choose and take steps you request before a possible contract. For other enquiries and proportionate correspondence records, our basis is our legitimate interest in responding and keeping track of the discussion. |
03 / Providers
Services used
We use specialist providers to host and protect our website and handle enquiries. You can read about these services and their data handling below.
Service providers and data handling
These providers support the website and contact route under their service terms and Riviera Pulse configurations. They may process data in other countries; contact the privacy address for information about relevant locations and safeguards.
Website hosting
Hosts and delivers the public website.
According to the hosting service's operational and security periods
Cloudflare
Provides traffic integrity and bot protection at the access gateway, including the strictly necessary __cf_bm cookie. The contact page loads Cloudflare Turnstile for necessary bot protection. It processes technical request and browser signals.
__cf_bm normally expires after about 30 minutes
Google Workspace
Delivers and stores email sent to Riviera Pulse, including messages sent to the privacy address.
Under the enquiry retention rule below
Formspree
Receives, checks, stores and emails form submissions. Formspree processes data in the US and other countries where it operates.
Retention of submission copies, backups and security logs follows Formspree’s privacy policy.
WhatsApp and Viber are optional external contact channels. Their providers process service, account and technical data under their own privacy policies, which explain international processing and retention. Our enquiry retention rule applies to correspondence copies under Riviera Pulse’s control; it does not control the providers’ independent records or copies on your device.
Messaging providers’ privacy policies: WhatsApp ↗ · Viber ↗
04 / Cookies
Cookies and similar technologies
The Riviera Pulse application uses no optional cookies or browser storage and runs no analytics or advertising. The hosting and security layer may use strictly necessary technologies to deliver and protect the site. Because there is currently nothing optional to accept or reject, we do not show a consent banner. Optional technology will remain off unless an appropriate notice and choice are added first. The contact page loads Cloudflare Turnstile for necessary bot protection. It processes technical request and browser signals.
05 / Contact
Contacting us
You can submit the website form or email us directly. Form submissions go to Formspree and then to our Google Workspace inbox. Send only what we need to understand your request. Do not send access codes, identity documents, payment details, passwords or other sensitive information.
You can also call us or contact us through WhatsApp or Viber. These links open an external service; no messaging widget is embedded on this website. We use the information you send to answer you. Selecting a reply method does not subscribe you to marketing.
06 / Retention
How long we keep information
We review and delete general or declined enquiries no later than 12 months after the last meaningful contact, unless a legal obligation or dispute requires longer. Relevant client, contractual and accounting records follow the periods applying to that relationship. Formspree stores submission copies; retention of these copies, backups and security logs follows its privacy policy. The same enquiry rule applies to phone notes and WhatsApp or Viber correspondence under our control. Provider retention follows the policies linked above.
07 / Your rights
Your choices and rights
You may ask whether we hold personal data about you and, where applicable, request access, correction, deletion or restriction, or object to processing. You may also withdraw consent where processing relies on it. We may verify your identity proportionately and will explain if the law requires us to keep something. You may lodge a complaint with Montenegro’s Agency for Personal Data Protection and Free Access to Information (AZLP).
08 / Children
Children and sensitive information
This owner-facing site is not directed to children. Please do not send children’s data, guest identity records or other sensitive information through the general contact address. If you believe such information reached us by mistake, contact the privacy address.
09 / Changes
Changes to this notice
Updated 5 September 2026 to cover the website form, telephone, WhatsApp and Viber contact routes. We will update this notice when the site, providers or uses change.